Privacy Policy

Last Updated: May 15, 2025

At Canuck Chips, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our social casino platform.

1. Information We Collect

Personal Information

  • Name, email address, and date of birth
  • Account credentials and profile information
  • Communication preferences
  • Customer support interactions

Usage Information

  • Game play data and preferences
  • Device information and IP address
  • Browser type and operating system
  • Time spent on platform and features used

2. How We Use Your Information

  • Provide and maintain our social casino services
  • Personalize your gaming experience
  • Communicate with you about updates and promotions
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and Canadian regulations
  • Improve our services and develop new features

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in platform operations
  • When required by Canadian law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and employee training
  • Compliance with Canadian privacy standards

5. Your Rights (Canadian Privacy Laws)

Under Canadian privacy legislation, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Withdraw consent for certain uses
  • File a complaint with privacy authorities

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

7. Age Verification

Our services are only available to individuals who are 18 years of age or older (19+ in some Canadian provinces). We may request age verification documentation to ensure compliance with Canadian laws.

8. International Transfers

Your information is primarily stored and processed in Canada. If we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Information

For privacy-related questions or requests, contact us:

Email: privacy@canuckchips.com

Phone: 1-800-CANUCK-1

Mail: Privacy Officer, Canuck Chips, Canada

🍁 Canadian Privacy Compliance

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to protecting the privacy rights of all Canadian users.